Service Technician

  1. Operations / Technical Services
  2. Full-time


Edinburgh, Scotland, United Kingdom

Service Technician - Initial Vending

£24980 + access to company van + bonus

Initial Vending, part of Rentokil Initial, is one of the UK's leading providers of washroom vending machines. We maintain and service over 30,000 machines across the UK!

We currently have a vacancy for a Service Engineer who is based in Edinburgh or surrounding areas.

Our Service Engineers are fully trained to install, remove, repair and service a large number and variety of machines across a range of different customer sites, from pubs to large corporate premises.


As the Service Engineer your key responsibilities will be:

  • To install, service, refill and repair vending machines at customers’ premises across the UK in an efficient and effective manner
  • To drive and carry out all customer service requests in a professional and responsible manner
  • To provide customer feedback and accurate site information to Initial Vending
  • To work as part of the overall service delivery team to ensure all work is completed to the required standards and deadlines
  • To handle, collect and count cash from vending machines
  • To adhere to company Health, Safety and Environmental policies.

An ideal Service Engineer will:

  • Be flexible to work hours between 05:00 and 18:00 Monday to Friday
  • Hold a full UK driving licence
  • Offer great communication skills both spoken and written
  • Hold experience in a customer service environment
  • Be able to work within a team and also on their own
  • Cash-handling experience would be preferred, alongside experience handling electronic equipment.


In return, you will receive:

  • A basic salary of £21,130
  • Access to a company van
  • Performance-related bonuses and incentives
  • Not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path to achieve the progression they are looking for. You will also receive an Industry Recognised Qualification in Customer Service (apprentice level).
  • RI Rewards - provides access to cashback and discounts from 3,000+ retailers
  • Refer a Friend - to work for Rentokil Initial (and earn up to £1000)
  • Long service recognition - which includes an extra five days of annual leave entitlement following the completion of five years of service
  • Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here

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