Tips from the Team

Tips from the Recruitment Team

Hints and Tips

Our application process and interview structure is very much designed to get to know you. Read below for some helpful tips from the recruitment team to guide you through the process.

Application Process

  • Make your application easy to read and understand
  • Thoroughly read the job description, so you fully understand the requirements of the job
  • Customise your application to highlight the specific requirements effectively
  • Provide all requested information accurately and thoroughly, this will help us to understand your suitability for the role.
  • Highlight any transferable skills that would fit within your new role
  • We don’t have closing dates for roles, so ensure you submit your application in plenty of time
  • Proofread your application and make sure there are no errors

Interview Preparation


  • Be prepared to discuss your employment history and your responsibilities within each role
  • Familiarise yourself with the skills and qualifications listed on your CV, and be ready to give examples of how you’ve used these skills effectively
  • Highlight any specific accomplishments and contributions you’ve made in previous roles
  • Be ready to address any careers gaps in your CV
  • Look at our website to gain an understanding of our business and its multiple divisions
  • Take a closer look at the specific division to which you are applying, and explore the range of products and services they provide
  • Read our company reviews on Glassdoor to make sure we are a suitable match for you
  • Prepare questions for the interviewer to demonstrate your interest in working for us

Competency-Based Questions

At Rentokil Initial we will almost always ask one or more competency-based questions in the interview. We want to hear your real-life career examples or learning experiences and competency questions are a great opportunity to show off and highlight your career and strengths. Use the STAR technique to shine at your interviews! Competency-based questions require you to provide examples of your experience. They will often start with ‘Tell me about a time when you have…’ or ‘Describe a situation where you…. Following the STAR technique, you can streamline your answer whilst giving the interviewer the information they need.


You should always open any competency-based question by briefly describing the situation. 

An example of this would be: “When I was working in a newly formed team as Team Leader with…”. This helps set the scene for the interviewer.


Once the background is clear you should then begin to describe what it was you were tasked to do or what you were aiming to achieve.

 For example “I had to resolve a disagreement within the team”.


You should then describe what you did, how you did it, and why you did it. 

This is the most important part of your answer as it is your chance to show your actions and demonstrate your abilities. Remember to talk about what you did not the company or group as a whole. Use “I” not “we”, the interviewer will be interested in you!


What happened? What was the outcome? 

A “result” can be any number of different outcomes from achieving a goal, or hitting a target to getting positive feedback or learning something new. It’s always a good idea to give an example with a positive result!

❝Straightforward and enjoyable experience. Really helpful staff in the recruitment team who were so friendly, Louise and Claire in particular. They are a credit to Rentokil. Really looking forward to getting started in my new role❞

Hygiene Service Technician


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