Field Account Manager

  1. Operations / Technical Services
  2. Full-time


Glasgow, Scotland, United Kingdom

This vacancy has now expired. Please see similar roles below...

Initial Washroom Hygiene

Field Account Manager

Salary: 1st year £26,019 Basic OTE £39,600 with uncapped monthly commission + company car and fuel card + laptop + mobile + guaranteed commission during your training

2nd Year OTE - £44,899

3rd Year OTE - £48,489

Location: Glasgow

Do you want to be part of a world class account management team for a FTSE 100 company?

Do you have a proven background in sales, account management or customer service?

If you do, and you’re looking to take the next step in your career, in a company where we promote from within, with the opportunity to grade annually with significant salary increases, then look no further!

Initial Washrooms is part of the Rentokil Initial group. Our team of over 800 expert colleagues provide washroom, floorcare, aircare and a range of specialist services to over 100,000 customers.

As a Field Account Manager with Initial Washrooms, you will manage a portfolio of circa 200 existing customers with whom you will build relationships, sell additional services and take care of their every need. There will also be new sales opportunities via inbound customer enquiries and internal leads, helping you build your portfolio and hit monthly sales targets.

Our dedicated, award winning, Government Accredited, Sales Academy will provide you with excellent training in your first five weeks with us, after which you will be ready to hit the ground running. We provide run-up targets and a guaranteed commission for your first three months in the role.

During your first year, you will complete a Level 2 Customer Service Apprenticeship. We invest a great deal in this area to make sure you are ready for promotion opportunities when they come. We are committed to promotion from within our ranks and are keen for colleagues to progress into leadership roles if this is something they want to do.

Our Field Account Managers can grade annually based on performance and knowledge. Each grading step also brings salary increases.

The job

A mix of field-based customer appointments and home/office-based customer account management duties. You will work closely with the Sales Manager and Branch Managers to ensure all aspects of the role and KPI's are met.

As a Field Account Manager you will be responsible for the following:

Identifying, sourcing and selling long and short term contracts with businesses.

Generating and developing leads (through networking with other Rentokil Initial divisions etc.)

Building relationships both internally and externally

Working towards and achieving set KPIs and targets

Using your own initiative and planning your field days effectively

Maintaining an existing client/customer portfolio and presenting new products

Managing existing customer queries

Client relationship Management (Including debt and dispute resolution)

Working with key accounts to maximise sales

Ability to negotiate and close contracts


What you need to succeed:

An ambitious, outgoing, dedicated personality, able to use their initiative whilst in the field.

Field-based B2B Sales or Account Management experience would be great, but you can be successful without if you have the right drive.

Either a background in business development or customer service.

Full valid UK driving licence is required with no more than 6 points.


Additional Company Benefits

Company discount and cashback site

Work laptop/tablet and phone

Ongoing training and support

Structured progression route (performance-based)

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.

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