As a Business Analyst in our Group IT Digital Products and AI team, you'll be a pivotal force in shaping and delivering innovative solutions that drive Rentokil Initial forward. Your primary responsibilities will include:
● Strategic Investigation & Opportunity Identification:
○ Lead investigative work to pinpoint significant business opportunities and define effective new or improved business processes.
○ Specify how these improvements can be realized through advancements in information systems, data management, operational practices, organizational structures, and equipment.
● High-Level Collaboration & Stakeholder Management:
○ Collaborate extensively with senior client and IT staff on strategic studies, detailed requirements specifications, and feasibility analyses.
○ Ensure all stakeholder perspectives are thoroughly considered, verified, and validated, and that priorities align with overarching business objectives. ● Bridging Business & Technology:
○ Leverage your business acumen to assess and advise on the practicality of different solution alternatives, skillfully integrating technical possibilities with operational realities.
○ Take the lead in the detailed specification and modeling of recommended solutions, applying relevant resources, standards, methods, and tools.
○ Maintain strong relationships with software engineering and service delivery teams, playing a full part in bringing systems to successful implementation.
● Documentation & Agile Delivery:
○ Eliciting, analysing, and documenting detailed functional and non-functional requirements.
○ Crafting clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide our development teams.
○ Analysing current and future state business processes, identifying gaps, and proposing optimisations.
○ Apply established standards, methods, and tools effectively to produce consistently high-quality documentation, covering both technical details and descriptive aspects.
○ Actively participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout system investigations and subsequent development work.
○ Working closely with Product Owners to refine and groom the product backlog, ensuring user stories are well-defined, prioritised, and ready for development.
○ Participating. actively in agile ceremonies (e.g., sprint planning, stand-ups, retrospectives) to provide clarity and context to the development team.
● Business Readiness & Change Management:
○ Conduct comprehensive business impact assessments to understand how proposed changes will affect business units and individual roles
Requirements:
● Has achieved proficiency in the Task of Business analysis
● Performs work activities covering technical, financial and quality aspects.
● Has excellent interpersonal skills and is fully experienced at dealing with clients/users.
● Possesses a broad understanding of business and business skills, and understands the significance of commercial constraints. ● Probably educated to bachelor degree level or holds a relevant professional qualification.
● Has a comprehensive knowledge of relevant development life-cycles, and the environment in which they operate. Understands the interdependencies of business processes and information systems.
● Has achieved proficiency in the task of Requirements definition and management
● Is experienced in communicating with clients at all levels, singly and in groups. Possesses an extensive knowledge of business and business Skills and understands the significance of commercial constraints.
Benefits:
- Competitive salary and bonus scheme
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
We are always on the lookout for talented individuals to join the Rentokil Initial family.
Find out more about our recruitment process and prepare for your interview now.
Read moreFind your next career with Rentokil Initial
Latest jobs
Salary
Location
Dudley, England, United Kingdom
Department
Information Technology (IT)
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
Yes
Location
United Kingdom
Description
● The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures ● Supporting the Global Change and Service Trans
Reference
5416341
Expiry Date
01/01/0001
Salary
Location
Crawley, England, United Kingdom
Department
Information Technology (IT)
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
Yes
Location
United Kingdom
Description
In our dynamic and evolving global business, the Group IT Digital Products and AI team plays a critical role in shaping our future. This team is at the forefront of developing an exciting new generati
Reference
5268359
Expiry Date
01/01/0001
Salary
Location
Crawley, England, United Kingdom
Department
Information Technology (IT)
Job Type
Full-time
Brands
Rentokil Initial
Remote Type
Yes
Location
United Kingdom
Description
This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes alltouchpoints across the customer journey, from initial contact to ongoing support,
Reference
5236483
Expiry Date
01/01/0001
Articles you might be interested in
Teaser
Company updateContent Type
BlogPublish date
10/29/2025
Summary
The Unexpectedly Rewarding World of a Specialist Hygiene Technician: It's more than just a job At Rentokil Initial, we know that some of the most important jobs are the ones people rarely
by
Rebecca Waters
Teaser
Company updateContent Type
BlogPublish date
09/16/2025
Summary
A Day in the Life of a Service Driver:It’s more than just driving As an Initial Washroom Hygiene service driver for Rentokil Initial, your role is far more than just driving a vehicle. Thi
Teaser
Company updateContent Type
BlogPublish date
05/20/2025
Summary
Supporting Career Development from Within At Rentokil Initial, we believe in investing in our people. One of the ways we demonstrate this is through our Aspiring Development Programme (ADP),
Teaser
Career PathwaysContent Type
BlogPublish date
03/05/2025
Summary
Beyond the Stereotypes: Women Leading the Way in Specialist Cleaning "Forget the feather dusters and mops," laughs Karen Murray, an Area Operations Manager at Rentokil Specialist Hygiene (RS
by
Rebecca Waters
Teaser
Company updateContent Type
BlogPublish date
06/25/2024
Summary
Life of a Rentokil Pest Control Technician In today's world, the role of a Pest Control Technician is more critical than ever. At Rentokil Initial, we pride ourselves on offering top-notch pe
Teaser
Company updateContent Type
BlogPublish date
04/30/2024
Summary
Top 10 Tips For Interviewing at Rentokil Initial Are you preparing for an interview with Rentokil Initial? As you gear up to demonstrate your skills and potential, it is important to be fully
Jobs you have shown an interest in