Customer Service Administrator

  1. Administration
  2. Full-time


Morecambe, England, United Kingdom

Office Administrator - Rentokil Initial

This role comes with a basic salary of £22,500 per annum with the scope to achieve a bonus of £160 per month.

Full-time (37.5 hours) - Monday to Friday

This will initially be maternity cover, with a view to moving to a permanent contract following that period.

Morecambe - Hybrid Working - home and office-based

Ready to Make a Move? Let Us Help! - If you're living more than 2 hours away from this role's location and gearing up or willing to settle into a nearby permanent residence, we may be able to offer you a relocation package. You could receive up to £5,000, tailored to your specific needs.

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 80 countries and providing services that protect people and enhance lives.

As a business, we have a strong focus on the Right People, doing the Right Things and in the Right Way. We invest a lot of time and money in training and in developing all of our colleagues to be the best that they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Looking for a role with zero customer interaction and a focus on back-office tasks? Look no further! We're offering a dynamic position where your day-to-day involves managing a shared email inbox for medical and washroom orders, processing contracts, and supporting our Internal Consultants with updating information. Embrace hybrid working with one day in the office and four days at home. Plus, if you're based in Morecambe, you have the flexibility to attend the office more frequently.

Key Responsibilities:

  • Managing shared inbox
  • Work quickly and efficiently with minimal disruption for the customer/sales team resulting in a speedy resolution.
  • Provide a consistent level of high-detail
  • Data Entry.
  • Monitor your own workloads such as emails and tickets to ensure no request goes unanswered.


Key Deliverables:

Essential Skills Required:

    • Strong Multi-Tasker
    • Strong Time Management skill
    • Excellent communication skills – including written and verbal skills
    • Able to work under your own guidance 
    • A High attention to detail
    • Administration or office-based background
    • Highly computer literate



  • Additional opportunities to earn more with regular bonus and commission schemes
  • Benefit from life insurance and enrolment into our company pension scheme
  • Explore exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
  • Uncapped leads commission - although this isn’t a sales job, we appreciate your contributions and reward you for passing on sales leads
  • Refer a Friend - to work for Rentokil Initial (can earn up to £1000)
  • Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.

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