Credit Controller
Dudley (Hybrid role 2 fixed days in office, Tuesday and Thursday, 3 days home office)
Monday - Friday 8:30-5pm
Salary - £22,486 with bonus opportunities
Ready to Make a Move? Let Us Help! - If you're living more than 2 hours away from this role's location and gearing up or willing to settle into a nearby permanent residence, we may be able to offer you a relocation package. You could receive up to £5,000, tailored to your specific needs.
Rentokil Initial is one of the largest business service companies in the world comprising a number of global brands including Rentokil, Initial and Ambius. In the UK we have 10 businesses covering a range of business services from Pest Control, Washroom Hygiene, Specialist Cleaning, Interior Plants through to Property Preservation & Dental & Clinical Waste management
We are currently recruiting for a Credit Controller to join our established Finance team in Dudley.
Key responsibilities of the Credit Controller will include the following;
- Debt management and collection of customer accounts
- Responsible for own section of ledger
- Achievement of agreed collection targets
- Provide reports on performance of accounts
- To control and monitor the daily debt
- Monitor cash allocation and propose corrective action on allocated accounts where needed
- To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis
- To escalate serious issues to Team Leader or the Credit Manager
- To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when promise to pay date fails to result in payment
- Ensure that your customers are your first priority and excellent customer service is delivered at all times
- Manage a high level workload and pick up any ad hoc projects to support the department
- Ensure that all Business Operational Manager queries are resolved within agreed timeframes
- Ensure all Client queries are resolved within agreed timeframes
- Other general administrative duties associated within the Finance Shared Service Centre
- To develop effective regular communication links with stakeholders
- Accountable for delivering against own role description
- To take ownership of targets and objectives
Requirements:
To be considered for the Credit Controller position you will ideally have the following;
Essential;
- 2+ years experience in Credit Control
- Experience managing your own Ledger of Accounts
- Familiar with MS Office 365 formulas, formatting and sorting
- Previous call handling experience
- Ability to follow the Hybrid working structure
Desirable;
- Experience working in Finance Shared Services
- Experience managing commercial customers
- Self-motivated, enthusiastic and flexible
Benefits:
What we offer in return..
As well as joining a FTSE100 and award winning Finance team, we also offer you:
- A competitive salary package
- Monthly Bonus scheme
- Rentokil Rewards (includes cash back and discounts on multiple retailers)
- Salary grading system linked to performance for those colleagues who are keen to develop their career within our business
- Company pension
- Option to contribute to a private Healthcare plan
Whilst our Finance team comes from a range of different backgrounds, we find most of our Credit Controllers have previously worked as Payroll Specialists, Finance Administrators, Administrators, Customer Service Administrators, Payroll Assistants or have administrative experience within a Finance Department.
For more information on the Rentokil Initial family, please visit our website www.rentokil-initial.co.uk
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy.
