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IT Business Analyst

  1. Information Technology (IT)
  2. Full-time

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Crawley, England, United Kingdom

About the Role:

We are seeking a highly experienced and expert Senior IT Business Analyst to join our team. This is a critical role that requires a blend of deep subject matter expertise, strong leadership, and exceptional communication skills. The successful candidate will act as a pivotal liaison between business stakeholders and technical teams, driving the successful development and implementation of complex IT solutions. You will be instrumental in shaping the strategic direction of our clients and projects, fostering innovation, and mentoring junior colleagues.

Key Responsibilities:

  • Expert Liaison & Requirements Management: Through self-directed activities, act as the primary liaison between clients and technical groups. Utilise superior communication, elicitation, documentation, analysis, and validation skills to manage complex business requirements from inception to delivery.
  • Strategic Solution Development: Apply advanced industry-specific expertise to recommend, coordinate, and lead the development, enhancement, and maintenance of a client's business systems, processes, and products. This includes leveraging high-maturity methods, processes, and tools.
  • Innovation & Influence: Combine deep industry knowledge with a thorough understanding of IT to develop innovative business solutions. Influence the strategic direction of clients and lead analysis teams on large-scale projects.
  • Leadership & Governance: Lead requirements management and change management processes for complex initiatives. Direct the development of visualisation and user experience (UX) elements within solution design.
  • Stakeholder Management: Develop and maintain robust internal and external relationships to effectively manage project scope, schedule, budgets, and expectations.
  • Business Analysis & Opportunity Identification: Lead complex business studies and present compelling results to senior management. Coordinate and participate in proposals, feasibility studies, and new business development activities. Leverage industry knowledge and client relationships to assess the business implications of technology application, identifying new business opportunities.
  • Process Improvement & Mentorship: Promote and direct continuous process improvement activities. Provide mentoring, guidance, and training to peers and clients, acting as an expert in establishing and refining policies.
  • Independent Judgement: Exercise significant independent judgment within broadly defined policies and practices to determine the best methods for accomplishing work and achieving objectives.

Requirements:

  • 5 years + experience as a Business Analyst for a large, complex company
  • Staff management and/or staff mentoring experience
  • Expert Liaison & Requirements Management: Through self-directed activities, act as the primary liaison between clients and technical groups. Utilise superior communication, elicitation, documentation, analysis, and validation skills to manage complex business requirements from inception to delivery.
  • Strategic Solution Development: Apply advanced industry-specific expertise to recommend, coordinate, and lead the development, enhancement, and maintenance of a client's business systems, processes, and products. This includes leveraging high-maturity methods, processes, and tools.
  • Innovation & Influence: Combine deep knowledge to develop innovative business solutions. Influence the strategic direction of clients and lead analysis teams on large-scale projects.
  • Leadership & Governance: Lead requirements management and change management processes for complex initiatives. Direct the development of visualisation and user experience (UX) elements within solution design.
  • Stakeholder Management: Develop and maintain robust internal and external relationships to effectively manage project scope, schedule, budgets, and expectations.
  • Business Analysis & Opportunity Identification: Lead complex business studies and present compelling results to senior management. Coordinate and participate in proposals, feasibility studies, and new business development activities. Leverage industry knowledge and client relationships to assess the business implications of technology application, identifying new business opportunities.

Benefits:

  • Competitive salary and bonus scheme
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 23 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

 

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything


Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. 

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