Digital Learning Team Leader 12 month contract

  1. Human Resources
  2. Full-time


Crawley, England, United Kingdom

The Role:

The Group Digital Learning Manager provides leadership, mentoring and direction for all activities within the Content Development Center (CDC) team. The individual should be a skilled leader of others to ensure projects are delivered to a high standard and on time while maintaining and driving high team engagement. This role is also responsible for the management of key stakeholders and the development of learning initiatives across Rentokil Initial, the Group Digital Learning Manager should therefore have a strong understanding of Instructional Design best practices.

Specific Job Duties:

▪ Directs, plans and manages the Content Development Center (CDC) (5 FTE)

▪ Ensures team operating standards and essential procedures are followed based on knowledge of digital learning

▪ Works closely with other Group functions such as the SHE and Legal teams, to support the development of digital training content

▪ Review all work produced by the CDC to maintain a high standard of online learning produced

▪ Continuously improving quality control procedures to maintain a high standard of online learning produced by the CDC

▪ Learning consultancy across the Rentokil Initial group for all learning needs and communicating with stakeholders to identify proposed solutions to meet the capability needs of our colleagues.

▪ Maintain complex U+ course pipeline, and status report and be comfortable in communicating and managing details with senior stakeholders up to and including MD level

▪ Business partners with the regional learning and development leads and HRDs to understand learning needs and offer solutions as applicable

▪ Working on instructional design, building scripts and designing documents based on business requirements and needs

▪ Working with translation software to localise and translate learning for all regions

▪ Familiarity with Cornerstone OnDemand

▪ Familiarity with GoMo, Articulate 360 and Adobe Creative Cloud


  • At least 5 years’ experience in a high performing digital learning team that is seen as leading edge; can personally demonstrate a track record of deliverables that have made a significant impact on the business.
  • Experience in designing and implementing a global LMS solution successfully for a medium to large organisation
  • Extensive experience in design and delivery of digital training and development activities.
  • Experience of training needs analysis and expertise in the diagnosis and design of digital learning and development interventions.
  • Strong management skills with strong experience leading teams.
  • Has worked in a highly matrixed international business with a strong requirement to collaborate and influence extensively to get things done.
  • Strong project management skills with excellent attention to detail. Able to plan and execute multiple initiatives and manage multiple projects at the same time. Able to plan and manage budgets in detail.
  • Extremely digital and data savvy, curious about new technologies and innovations and seeks pragmatic ways these can be deployed to improve business performance.


  • Competitive salary
  • Hybrid working - working partly from home and partly from office
  • Rentokil Initial Reward Scheme
  • 23 days' holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Free parking
  • Bonus Scheme
  • Healthcare
  • Pension

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.


We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything

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