Customer Sales Support Advisor

  1. Customer Service
  2. Full-time


Morecambe, England, United Kingdom

Customer Sales Support Advisor - Initial Medical

Location: Morecambe - Hybrid Working - home and office based

£23,100 (OTE £24,500)+ uncapped commission, Mon - Fri, 37.5hrs

Are you ready for a new challenge? Does the prospect of splitting your time between your home and the office appeal to you? Would you love the opportunity to work in a fast paced team developing sales for new and existing customers for a FTSE 100 company?

As an Internal Sales Executive for Initial Medical we can offer you the chance to help customers find solutions that best suit their business while building strong relationships in and outside the office environment.

The role

Your responsibilities would be:

  • Booking appointments with customers to help your team achieve their sales targets
  • Assisting the Sales Consultants with their diary management, maximising time for appointments and updating digital diaries
  • Using marketing-driven campaigns to increase sales conversions and provide feedback on results
  • Attending and actively participating in monthly sales meetings via conference calls
  • Answering inbound customer enquiries regarding their accounts with us and directing them to the right colleague


To succeed in this role, you must posses:

  • Self motivation and the ability to work as part of a team.
  • Excellent communication skills and the ability to start phone conversations with customers and build rapport quickly.
  • A proven ability to identify and tele-appoint qualified customers
  • Experience developing strong and mutually beneficial customer relationships
  • The determination and motivation to achieve new business targets
  • Strong organisational skills to manage fellow team members' diaries
  • An ability to perform well under pressure


Your package as a result of your hard work will be:

  • Competitive basic salary of £23,100
  • Commission scheme (first year OTE approx. £24,500)
  • Five weeks' initial training
  • Regular incentives
  • Rentokil Initial Rewards (access to cashback and discounts off 3,000+ retailers)
  • Future promotion opportunities dependent on performance
  • Your evenings and weekends free (Working hours Mon- Fri 9-5).

Who are we?

We are Rentokil Initial, a FTSE 100 Group with a small company feel. We desperately want our staff to enjoy working here and you'll find our people to be honest, approachable and outwardly friendly.

We are a government accredited learning organisation, which means we deliver the best training, qualifications and opportunities to our people. We even bring colleagues through a Level 2 Customer Service Apprenticeship in their first year!

If you've made it this far, you must click apply! Don't miss this opportunity to make the best working decision possible.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.


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