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Service Centre Manager

  1. Operations / Technical Services
  2. Full-time

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Haydock, England, United Kingdom

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Initial Washroom Hygiene Service Centre Manager

Join Our Team and Make a Difference!

We are currently have an internal promotion opportunity for a Service Centre Manager to join our dedicated team at the Haydock branch. If you enjoy working in an environment where no two days are the same, this could be the perfect opportunity for you!

Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.

The  Service Centre Manager Role

As a Service Centre Manager, you will lead on the growth and retention of customers at your branch by ensuring exceptional customer service and effective service delivery. Key responsibilities include: 

  • Ensuring business growth by collaborating with other business functions
  • Working with our sales management team to target new business and retain our current customer base
  • Enhancing service delivery
  • Reducing costs whilst improving service efficiency
  • Managing and motivating a large service delivery team
  • Working closely with other managers to set annual budgets and monitor the performance of the team
  • Implementing plans and processes in response to unforeseen issues
  • Analysing the data and trends of your branch and using this information to implement improvements

Requirements:

  • Full UK driving licence held for more than two years, with no more than six penalty points.
  • Proven experience in leading and managing teams
  • Demonstrate excellent customer service and communication skills.
  • Ability to work well under pressure and meet required KPI’s
  • Excellent time management skills
  • Strong problem-solving skills with the ability to think outside the box
  • Capable of working in a fast paced environment with the ability to adapt quickly to changes in the workplace
  • Flexibility with working patterns to support business needs.
  • Pride in the job you do
  • You may be required to pass a DBS check depending on the role you have applied for

Benefits:

All salary and benefits will be discussed at the application stage with the Hiring Manager. 

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here

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