Credit Controller
Dudley (Hybrid role 2 fixed days in office 3 days home office)
Monday - Friday 8:30-5pm
Salary - £22,986
Rentokil Initial is one of the largest business service companies in the world comprising a number of global brands including Rentokil, Initial and Ambius. In the UK we have 10 businesses covering a range of business services from Pest Control, Washroom Hygiene, Specialist Cleaning, Interior Plants through to Property Preservation & Dental & Clinical Waste management
We are currently recruiting for a Credit Controller to join our established Finance team in Dudley.
Key responsibilities of the Credit Controller will include the following;
- Maintain own set of accounts of Direct debit customers and ensure collection activity is in line with the current process
- Ensure accurate collection activity is maintained at all times
- Ensuring constant improvement against customer satisfaction measures and internal operational measures with regard to the customer’s issues.
- Proven track record to work without being supervised
- Manage a high level workload and pick up any ad hoc projects to support the department
- To manage issues in a timely manner
- Assist to resolve customer related issues and complaints, including all customer communications
- Assisting to develop and disseminating appropriate debt information, ensuring outstanding customer queries are thoroughly investigated and escalated through the Credit Control function
- Assisting in the production of month end reports, KPI reports, together with ad hoc reports as required
- Escalation of non-standard processes
Requirements:
To be considered for the Credit Controller position you will ideally have the following;
- Previous exposure working in a finance environment, numerate, with the ability to understand, interpret and communicate complex accounts and financial reports.
- Previous exposure working within collections
- Ability to maintain a high level of accuracy whilst meeting deadlines
- Show passion and have a "can do" attitude
- Customer Service experience
- Problem Solving skills
- Willingness to learn
Benefits:
What we offer in return..
As well as joining a FTSE100 and award winning Finance team, we also offer you:
- A competitive salary package
- Monthly Bonus scheme with the ability to earn £220 per month based on personal performance
- Rentokil Rewards (includes cash back and discounts on multiple retailers)
- Salary grading system linked to performance for those colleagues who are keen to develop their career within our business
- Company pension
- Opportunity to contribute to a private healthcare scheme
- Relocation package
Whilst our Finance team comes from a range of different backgrounds, we find most of our Credit Controllers have previously worked as Payroll Specialists, Finance Administrators, Administrators, Customer Service Administrators, Payroll Assistants or have administrative experience within a Finance Department.
For more information on the Rentokil Initial family, please visit our website www.rentokil-initial.co.uk
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy.
Join Our Team as a Service Technician!
Curious about life as a Technician? If you're adaptable, with great problem-solving skills, this varied role could be the perfect fit! Learn more about what it takes to become a Technician with Rentokil Pest Control and Rentokil Specialist Hygiene.
Read moreFind your next career with Rentokil Initial
Latest jobs
Salary
Location
Dudley, England, United Kingdom
Department
Finance
Job Type
Full-time
Brands
Rentokil
Remote Type
Yes
Location
United Kingdom
Description
Rentokil InitialCash Allocation ClerkDudley£22,486 per annum with opportunity to achieve monthly bonusFull time - Permanent Hybrid roleMonday - Friday 8.30am-5pm 2 days per week in the local office wh
Reference
4382112
Expiry Date
01/01/0001
Salary
Location
Dudley, England, United Kingdom
Department
Finance
Job Type
Full-time
Brands
Rentokil
Remote Type
Yes
Location
United Kingdom
Description
Rentokil InitialPortal AdministratorDudleyMonday - Friday 8:30-5pm Hybrid with 2 day per week in the office Rentokil Initial is a FTSE100 organisation in the UK and we are one of the largest business
Reference
4363187
Expiry Date
01/01/0001
Articles you might be interested in
Teaser
Company updateContent Type
BlogPublish date
06/25/2024
Summary
Life of a Rentokil Pest Control Technician In today's world, the role of a Pest Control Technician is more critical than ever. At Rentokil Initial, we pride ourselves on offering top-notch pe
Teaser
Company updateContent Type
BlogPublish date
04/30/2024
Summary
Top 10 Tips For Interviewing at Rentokil Initial Are you preparing for an interview with Rentokil Initial? As you gear up to demonstrate your skills and potential, it is important to be fully
Jobs you have shown an interest in